Quick answer
- This case digitized a repetitive operational workflow with measurable quality gains.
- The implementation focused on practical adoption by the internal team.
Invoicing on autopilot
For Apotheek Jansen we built a custom platform that automates their complex invoicing process. What once consisted of Excel sheets, manual data entry and separate systems, is now a stable and automated process. This saves the team hours of work every week and a lot of frustration.
Last update: January 20, 2026 · Reading time: 4 minutes
About Apotheek Jansen
Apotheek Jansen delivers medication and pharmaceutical care to thousands of clients in care institutions across the country. From their location in Amersfoort they combine people-centered care with advanced logistics.
The challenge
The pharmacy worked with multiple (outdated) systems and devices that all produced their own type of files. Think different formats, separate data sources, and no automatic connections.
The result: employees had to manually copy data from documents into Excel, to create the correct invoices per care institution. Additionally, upgrading all those separate systems was simply not an option.
This process was:
Time-consuming
Every invoice required manual work
Error-prone
Manual data entry led to regular mistakes
Unsustainable
With growth, the system became unworkable
The solution
We built a smart platform that supports their current workflow and reads files from all those different sources. Each file is automatically linked to the correct care institution, processed and prepared for invoicing.
What started as a complex integration project grew into a stable system that has been running smoothly for years.
The results
Less manual work
Manual data entry and Excel are a thing of the past
Fewer errors
Automation prevents human mistakes
More overview
Everything is now available in one central place
More time for real care
Staff can focus on what they do best
What was once a frustrating chore now runs entirely in the background.
And when a new institution is added? It's simply a matter of adjusting settings — no new system needed.
Frequently asked questions
What improved most for this client?
Manual invoice handling was replaced by a faster, more reliable automated flow.
What was key for adoption?
A clear workflow and visibility for team members using the system daily.
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